Wilhelm is a multi-disciplinary analyst, designer, and innovator who specializes in cross-department coordination, team development, and goal-oriented process implementation.
His diverse career history empowers him to take challenges head on with the confidence to solve any problem through adaptability, determination, and curiosity.
Wilhelm’s greatest passion is community development—he is driven by the hope that he can connect with as many people as possible, help them achieve their goals, and grow.
Employment Development Department, Labor Market Information Division from March 2022 to Present
Summary:
Work in the Career Products and Tools team to bring California labor market data to the people through immersive and intuitive visualizations, impromptu data requests, and community presentations. Also, lead programs that help staff learn about the tools and software used throughout the division.
Tasks and Responsibilities:
Employment Development Department, Labor Market Information Division from April 2020 to March 2022
Summary:
Managed and maintained employee and payroll information for over 300 California employers to ensure reporting and database accuracy.
Tasks and Responsibilities:
Temple Coffee Roasters from October 2017 to March 2020
Summary:
Acted as the primary contact for wholesale and online retail customers. Maintained the roastery’s ecommerce website, payment processor, reports, product releases, and accounts payable/receivables.
Tasks and Responsibilities:
GAP Inc. from July 2017 to October 2017
Summary:
Acted as the first line of defense against online fraudulent activity by reviewing suspicious cases in coordination with bank representatives and affected customers.
Tasks and Responsibilities:
Riskalyze from May 2016 to September 2016
Summary:
Supported the system overhaul project to replace custom built internal systems to Salesforce.
Tasks and Responsibilities:
Riskalyze from July 2015 to May 2016
Summary:
Provided engineering team managers and engineers with project and operational support. Acted as the primary engineering liaison for the executive, marketing, and sales departments.
Tasks and Responsibilities:
Riskalyze from March 2015 to July 2016
Summary:
Reached out to financial advisors and introduced them to the Riskalyze software to schedule meetings with our sales representatives.
Tasks and Responsibilities:
Consumnes River College
Given by the Labor Market Information Institute for the California Workforce Supply & Demand Dashboard
Given by the National Association of State Workforce Agencies (NASWA) for the California Workforce Supply & Demand Dashboard